We are aware of an issue which may have prevented successful inbound and outbound dialling.
Please be aware you should now be able to successfully outbound dial.
You may still experience issues receiving calls to any of your 0333, 0845 and 0800 inbound numbers.
As a result of the large scale issues being experienced by our customers due to an outage with our main carrier we have switched all outbound traffic to a different 3rd party carrier. Customers are now advising us that normal service has been resumed.
If you require any further assistance, please do not hesitate contact support on email@example.com